The small print

Where your tips go.

Our tipping policy, as the management team publishes it.

At Krem Gelateria & Cafe, we appreciate your custom. We strive to provide you with exceptional service and delicious treats every time you visit us. We understand that tipping is a way for you to express your appreciation for our hardworking staff, and we want to ensure transparency of how your tips are handled.

Here's a brief overview of our tipping policy to help you understand where your tips go:

Treatment of tips

  • Your tips, whether given in cash or electronically, belong to our staff and are not used to supplement their wages.

Collection of tips

  • Cash tips left by customers are securely collected and recorded by our shift leaders.
  • Electronic tips made through our payment systems are processed and accumulated electronically.

Distribution of tips

  • All tips, regardless of the form of payment, are pooled together.
  • They are then distributed among all eligible staff members who were actively working during the period for which the tips were collected.

Fair allocation

  • Tip distribution is based on a fair and transparent method of hours worked by each eligible staff member during the tipping period.

Taxation and reporting

  • Our staff members are responsible for reporting their tips accurately for tax purposes, in compliance with Irish tax regulations.

We want to assure you that your tips are appreciated and directly benefit our hardworking staff members who contribute to making your experience at Krem Gelateria & Cafe enjoyable and memorable.

Thank you,Sincerely,The Management TeamKrem Gelateria & Cafe